Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
8.8/10
Great
Rooms
8.8
Location
9.4
Service
8.6
Dining
8.8
Guest reviews
8.8/10
based on 5 reviews
8.5
8.5/10 based on 252 reviews
Dorothy
United States,
April
2024
9.6/10
My stay at the hotel was truly delightful. The rooms were spacious, very comfortable, and equipped with a luxurious Jacuzzi, Steam, and Sauna. The housekeeping team ensured everything was impeccable, making my stay unforgettable. Booking three months in advance was worth it!
Rooms
10.0
The rooms were spacious and very comfortable, with luxurious Jacuzzi, Steam, and Sauna facilities. The support from housekeeping was exceptional.
Service
9.0
The service throughout the hotel was impeccable. From the friendly front desk staff to the attentive Spa team, everyone made me feel welcome and well taken care of.
Location
10.0
The hotel's location is superb, set next to several local attractions and offering an expansive setting with plenty of seating areas. Being central to a vibrant square in Bengaluru, with exciting nearby landmarks like the UB Brewery tower, made my stay even more memorable.
Dining
9.0
The dining experience was exceptional, with a wide variety of delicious options catering to all tastes. The JW main restaurant served up fantastic meals without any compromise on taste.
Facilities
10.0
The facilities at the hotel were top-notch, providing everything I needed for a comfortable and luxurious stay.
Frederick
United Kingdom,
February
2024
8.6/10
The hotel is in a prime location, adjacent to the stunning Cubbon Park with easy access to local attractions and dining spots. The rooms are modern and spacious, offering a comfortable stay; however, events held at the hotel can sometimes disrupt the peaceful ambiance. The dining experience is delightful, especially during breakfast, with a variety of choices and exceptional service.
Rooms
8.0
The rooms on the lower floor are well appointed, modern, and surprisingly spacious for a hotel in Bangalore.
Service
9.0
Location
9.0
The hotel's location at the JW Marriott is ideal, situated next to Cubbon Park, offering a refreshing morning walk and a beautiful view. However, occasional weekend events can lead to a crowded environment.
Dining
9.0
The breakfast experience was amazing, thanks to the cordial and attentive staff member, Rubbal, who went above and beyond to ensure a pleasant dining experience with a good variety of seasonal fruits.
Facilities
8.0
The facilities at the hotel are well-equipped and cater to various needs, enhancing the overall guest experience.
George
United Kingdom,
September
2023
7.8/10
The hotel rooms were lovely, and the nice flowers made it feel even more fresh, which was a welcome respite after some long days and nights. The overall ambiance of the hotel, including the rooms, was great, with some complementary spa sessions adding to the experience.
Rooms
8.0
The rooms were lovely and a welcome respite after long days and nights with a fresh feel from the nice flowers.
Service
7.0
The hotel staff was friendly and became adept at anticipating our needs. However, there is room for improvement, especially in the spa services.
Location
9.0
The location right next to a brand new shopping mall in Bangalore was fantastic. Although safe, one needs to be cautious of the traffic, especially around midday, and the persistence of auto-rickshaw taxi drivers. The restaurant by the pool was the best part of the property.
Dining
8.0
The dining experience was superb with very good service, but there seemed to be chaos at times. It's worth noting that only breakfast was free.
Facilities
7.0
The facilities were great, including the grilled seafood option. However, improvement is needed to manage any chaotic situations that may arise.
Stuart
United Kingdom,
August
2023
9.2/10
My stay here was a mix of luxury and some cleanliness issues. The rooms, especially those facing Cubbon Park, were well-equipped for a lavish experience, but unfortunately, cleanliness, particularly in the toilet area, was lacking. However, the spacious and luxurious room, complemented by the excellent housekeeping service from Suresh/HSK throughout our 8-day stay, made it comfortable overall.
Rooms
9.0
The rooms were spacious and luxurious with great housekeeping service.
Service
9.0
The service here is highly recommended for both business and holiday travelers. Every staff member, from security to house cleaning, was exceptionally friendly and courteous.
Location
10.0
The location is perfect, right next to Cubbon Park with easy access to local attractions, restaurants, and pubs. It is also close to UB City, making it convenient for exploring the area.
Dining
9.0
The dining experience was outstanding with a rich assortment catering to diverse preferences and exceptional taste. The variety and quality make it a highlight of the stay.
Facilities
9.0
The facilities were excellent, offering a pleasant atmosphere and convenient amenities for a comfortable stay.
Mark
United Kingdom,
July
2023
9.0/10
My stay at the hotel was simply amazing. The rooms were spacious and luxurious, perfectly maintained by Suresh from housekeeping. The service was exceptional, particularly from Pooja in Guest Services and Indira, my housekeeper. The location was excellent, close to beautiful Cubbon Park. Dining at the Bakery was outstanding. A truly memorable stay with top-notch service and facilities.
Rooms
9.0
The rooms were spacious and luxurious with excellent housekeeping by Suresh. Plenty of room and well-equipped with amenities.
Service
9.0
The service was outstanding, with friendly and attentive staff always ready to assist with any request.
Location
9.0
The location was excellent, next to gorgeous Cubbon Park and with easy access to various attractions.
Dining
9.0
Dining at the Bakery was like no other experience we have had. Superb food and excellent service by Bikash and Kavitha.
Facilities
9.0
The hotel offers a great variety of facilities to enhance the overall stay experience.